Privacy Policy

1. General information

1.1. This Privacy Policy applies to (hereinafter only referred to as “website”), run by studio stilli s.r.o., with registered office at Cintorínska 7736/26, 811 08 Bratislava – mestská časť Staré Mesto, Company´s ID: 52 045 935, Registered in the Commercial Register at Bratislava I District Court, file no. 134130/B (hereinafter only referred to as “stilli”). The Privacy Policy regulates the rules of collection and processing the data on the website, namely those provided by the registered users (hereinafter only referred to as “user”) and stilli’s clients (hereinafter only referred to as “customer”) placing orders via the website.

1.2. In data collection and processing, stilli is here understood as the administrator, governing the process as to for what purpose and by which means the user data shall be collected and processed. How do we protect your privacy

1.3 As we care about protecting our customers' personal data, we collect them responsibly and in compliance with the privacy laws (GDPR). Please, find below which personal data are collected while visiting, what purpose we use these data for and what are other terms and conditions of their processing. Data provided by customers. stilli processes personal data of its users and customers. Primarily, we process data provided by customers themselves while completing their registration on the website or placing their orders. This data includes e-mail address (applies to both users and customers), and customers’ name, surname, address, phone number, and payment details (applies only to customers), ID and tax ID (in case of Company´s orders). Data obtained via cookies. In order to improve the targeting of advertisement campaigns and the offerings of products and services, stilli uses information about goods purchased by customers. If you enable cookies in your browser and you allow the use of cookies, stilli obtains the data about your visits on the website, the products you viewed, and your activity on the website.

2. Personal data collection, processing and use Personal Data Categories We collect information depending on which services you use, i.e. those necessary for providing you with those services.

2.1. In order to process your order, we use your name, surname and contact details. The legal basis here is our contractual obligation. In such case, personal data processing spans across all stages of processing your order: receiving the order, its processing (including receiving the payment), delivering the ordered goods, as well as possible warranty claim. stilli is unable to handle your order without obtaining the above personal data.

2.2. In order to improve the targeting of advertisement and carry out other promotional activities, stilli uses information obtained via cookies, mainly data on users’ website visits, viewed products and other activity on the website. This data may be processed solely based on your consent with the use of cookies. Such consent is given on a purely voluntary basis. Typically, based on this data collection, stilli obtains statistics information, analyses and reports on user behaviour on the website. This allows stilli to target its advertising in a more consistent way, or make its website contents more relevant to your interest and your serach, either individually or as part of a larger group of consumers. In such case, personal data processing is typically machine-controlled. For more information about cookies, click here.

2.3 We process your personal data for our marketing purposes only if we have your consent to do so.

2.4 We may also process your personal data in order to fulfil our legal obligations, and this may be done without your consent (e.g. disclosure of information to be reviewed by the Office for Personal Data Protection of the Slovak Republic).

3. Access to data

3.1. Your personal data is processed exclusively by Company studio stilli s.r.o..

3.2. Furthermore, stilli authorizes other business entities, the so-called intermediaries, to use your personal data. Intermediaries are business entities is that is authorized by stilli to process your personal details for the purposes of providing services related to your order, doing so in accordance with the rules determined by stilli. In case such data processing requires yourconsent, we provide intermediaries solely with the data for providing the service, and only upon your consent. Intermediaries cooperating with stilli are:

  • shipping companies
  • Google LLC (providing services such as Google Analytics, ect.)
  • Facebook, Inc.

4. Disapproval of the use of data

4.1. You are entitled to withdraw your consent to have your data processed at any time, effective thereon. You can unsubscribe from the newsletter by clicking on the link at its bottom. Consent withdrawal does not affect the lawfulness of data processing based thereon prior to its withdrawal.

4.2. In addition, personal data will be deleted should you decide to withdraw your consent, in the event that data processed for a particular purpose are no longer necessary for that purpose, or if storing for any legitimate reason is inadmissible.

5. Right to information and other data subject rights

5.1. You are entitled to receive information regarding your personal data processing free of charge. In addition, subject to compliance with the requirements set out in the relevant general binding legal regulations you have (i) the right of access to your personal data, (ii) the right to correct any inaccuracies in your personal data, (iii) the right to limit (block) personal data processing , (iv) the right to object to the processing of your personal data for direct marketing purposes, (v) the right to have your personal data deleted, in particular when they are no longer necessary for the purposes for which they were collected or otherwise processed or if you withdraw your consent to processing your personal data, and if there is no other legal basis for their processing, or if the personal data were processed unlawfully.

5.2. Since the date of entry into force of the Regulation (EU) 2016/679 of the European Parliament and of the Council on protection of natural persons with regard to the processing of personal data and on the free movement of such data, by which the Directive 95/46/EC is repealed, (i.e. since May 25, 2018) if conditions laid down by the law on data portability are met, you also have the right to obtain your personal data that you have voluntarily provided us with in electronic form subject to your consent, in a structured, commonly used and computer readable form and in this context, you can claim the right to have such data transferred to another controller, as long as such transfer is technically possible (right to data portability).

5.3. If you have any questions about data protection, you can contact our customer support at any time. You can do so by email at, by post addressed to the headquarters of the Company studio stilli s.r.o., Cintorínska 7736/26, 811 08 Bratislava – mestská časť Staré Mesto or by phone at: +421 903 583 888. If you claim any of the data subject rights under the personal data protection law and the applicant identity cannot be verified from your application, or if we have reasonable doubts as to the identity of the person making the claim, we reserve the right to request such person to provide us with additional information necessary to confirm the identity of the person making the claim.

5.4. As a data subject, you have the right to file a complaint with the Supervisory Authority, which is the Office for Personal Data Protection of the Slovak Republic, in case you suspect that your personal data are processed contrary to valid legislation.

5.5. Services available from, subject to the data subject consent under these General Terms and Conditions, are not intended directly for persons under the age of 16. This privacy policy is effective as of January 1, 2021.